About UKOutage — Independent UK Telemetry & Consumer Rights
UKOutage (ukoutage.co.uk) is an independent United Kingdom civic telemetry and consumer-resilience platform monitoring essential national infrastructure across England, Scotland, Wales and Northern Ireland. Our dashboard unifies regional power cuts, fixed broadband & full-fibre altnets, 4G/5G mobile host networks, water supply interruptions, gas safety telemetry and major digital services—paired with transparent British statutory compensation calculators and consumer rights guides.
1. Why UKOutage Exists
When lights go out or broadband stops across a UK postcode, residents routinely face confusion over who physically owns the fault: an energy billing brand cannot repair an underground cable (only the licensed regional DNO can), budget SIM brands do not run their own radio towers (all 22+ UK MVNOs share EE, Virgin Media O2, Vodafone or Three masts), and most UK households remain unaware of automatic statutory compensation owed under Ofgem Guaranteed Standards (£95 + £40/6h), Ofcom Automatic Compensation (£9.98/day) or Ofwat GSS rules. UKOutage bridges telemetry and practical consumer empowerment in a single accessible reference hub.
2. Strict Real-Data & No-Fabrication Charter
- Zero Synthetic Figures: UKOutage never invents fake outages, projected household estimates or simulated citizen complaints. Whenever an official upstream authority (such as Thames Water, Yorkshire Water, NI Water, Environment Agency flood endpoints, TfL or cloud status pages) does not expose impacted customer counts, we display the exact official status classification transparently rather than fabricating numbers.
- 15-Minute Automated Synchronisation: Lightweight, source-verified bots refresh national feeds every 15 minutes and reconcile cleared incidents automatically back to
Resolvedstatus as soon as upstream utilities restore supply. - Outward Postcode Granularity: Every UK outward postcode district (such as
SW1A,M1,B60,EH1,CF10andBT1) across all 2,834 districts resolves deterministically to its physical electricity DNO, regional water wholesaler, gas distribution network and live nearby faults.
3. Primary Official Data Sources Monitored
We prioritise machine-readable open data, regulatory APIs and direct operator status endpoints across all six UK verticals:
- Electricity Distribution (All 7 UK DNO Groups / 14 Licence Areas): UK Power Networks (EPN, LPN, SPN OpenDataSoft APIs), National Grid Electricity Distribution (connected data CSV/feed), SSEN (SEPD & SHEPD CKAN open data), Northern Powergrid (REST fault portal), NIE Networks (Powercheck feed & fallback), Electricity North West (ENWL), SP Energy Networks (SPD & SPM) and NESO Carbon Intensity & Grid Mix telemetry.
- Water Supply & Hydrological Safety: Direct feeds from Yorkshire Water (ServiceEvents API), Thames Water network updates and NI Water current service alerts, plus UK Environment Agency live flood warning telemetry and nationwide Temporary Use Ban (hosepipe ban) tracking.
- Broadband & Mobile Telemetry: Georgia Tech Internet Outage Detection and Analysis (IODA v2) BGP & active-probe anomaly telemetry across major UK ISPs and host MNO ASNs (BT, Virgin Media, Sky, TalkTalk, Vodafone, EE, O2, Three, CityFibre, Hyperoptic, Starlink UK), combined with AAISP public UK line/network fault Atom telemetry and official giffgaff Statuspage feeds.
- Digital Infrastructure, Banking, Schools, NHS, Transit & EV Charging: Official Atlassian Statuspage v2 feeds and RSS/JSON endpoints across Monzo, Starling, Stripe UK, PayPal, GOV.UK, HMRC, Cloudflare, AWS London (
eu-west-2), Google Cloud, Apple Services UK, Transport for London (TfL) Unified API, PlayStation Network SCEE, Xbox Live GB and GRIDSERVE EV charging. - Structured Citizen Corroboration: Residents submitting local reports via Report an Outage provide early neighbourhood corroboration flagged cleanly as community-submitted unless corroborated across multiple distinct IPs.
4. Editorial Independence, Advertising Separation & Corrections
UKOutage maintains strict separation between automated telemetry reporting and commercial advertising. Utility operators, broadband ISPs, banks or energy retailers cannot pay to suppress verified outage listings, manipulate reliability history or alter compensation calculations. Any utility operator or local resilience coordinator wishing to supply an improved official open-data JSON/GeoJSON/RSS endpoint—or request a factual correction—can write directly via our Contact Desk or email [Protected Email — Enable JS].