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1 Active Incident(s) 52 Monitored Providers

Broadband & Fibre Altnets

Virgin Media, BT, Sky, TalkTalk, Hyperoptic, Brsk, CityFibre, Zen, YouFibre

All ISPs & Altnets (52) Major National ISPs Full-Fibre Altnets (40) £9.98/day Ofcom Calc
Broadband & Fibre Altnets
Live Telemetry Sync 21:49 GMT

Live Active Incidents — Broadband & Fibre Outages

Provider Location / District Affected / Status Updated / ETR
Andrews & Arnold (AAISP) Ware (SG12)
VoIP: Possible problems with some VoIP calls
 Network Anomaly 14 Nov 2026 at 11:47 pm GMT

Monitored UK Providers (52)

Andrews & Arnold (AAISP) 1 live
Full-Fibre Altnet ISP
UK Technical & Multi-Line Fibre ISP
Brsk Normal
Full-Fibre Altnet ISP
West Midlands, Greater Manchester, Lancashire, We…
BT Broadband Normal
Major UK Broadband ISP
UK-wide Openreach FTTP/FTTC Broadband
CityFibre Normal
Full-Fibre Altnet ISP
UK Wholesale Full-Fibre Altnet Across 285+ Towns
Community Fibre Normal
Full-Fibre Altnet ISP
Greater London Full-Fibre Altnet
EE Broadband Normal
Major UK Broadband ISP
UK-wide BT Group Fibre Broadband
Fibrus Normal
Full-Fibre Altnet ISP
Northern Ireland & Cumbria Full-Fibre
Hyperoptic Normal
Full-Fibre Altnet ISP
London, Manchester, Birmingham, Leeds, Glasgow, C…
Openreach Normal
Major UK Broadband ISP
UK National Wholesale Fibre & Copper Access Netwo…
Plusnet Normal
Major UK Broadband ISP
UK-wide Broadband & Fibre
Sky Broadband Normal
Major UK Broadband ISP
UK-wide Broadband & Sky Q/Stream
Starlink UK Normal
Major UK Broadband ISP
All United Kingdom Rural & Maritime Satellite Bro…
TalkTalk Normal
Major UK Broadband ISP
UK-wide Broadband & Fibre
Utility Warehouse Normal
Major UK Broadband ISP
UK-wide Multi-Utility Broadband & Mobile
Virgin Media Normal
Major UK Broadband ISP
UK-wide Cable & Full-Fibre Broadband
Vodafone Broadband Normal
Major UK Broadband ISP
UK-wide Openreach & CityFibre Broadband
YouFibre Normal
Full-Fibre Altnet ISP
UK-wide Netomnia Full-Fibre Altnet
Zen Internet Normal
Full-Fibre Altnet ISP
UK-wide Openreach & CityFibre Enthusiast ISP
4th Utility Normal
Full-Fibre Altnet ISP
UK Apartment & Urban Developments Full-Fibre
Airband Normal
Full-Fibre Altnet ISP
West Country, Midlands & Wales Rural Fibre
Aquiss Normal
Full-Fibre Altnet ISP
UK-wide Openreach & CityFibre Specialist ISP
B4RN Normal
Full-Fibre Altnet ISP
Lancashire, Cumbria & North Yorkshire Community F…
BeFibre Normal
Full-Fibre Altnet ISP
North West, Midlands, Yorkshire & East of England
Box Broadband Normal
Full-Fibre Altnet ISP
Surrey & Sussex Full-Fibre Altnet
Connect Fibre Normal
Full-Fibre Altnet ISP
East & West Midlands and East of England Fibre
County Broadband Normal
Full-Fibre Altnet ISP
Essex, Norfolk, Suffolk & Cambridgeshire Rural Fi…
Cuckoo Fibre Normal
Full-Fibre Altnet ISP
South West, East of England & Jurassic Fibre Netw…
FullFibre (Fibre Heroes) Normal
Full-Fibre Altnet ISP
UK Market Towns Wholesale Full-Fibre Network
Gigaclear Normal
Full-Fibre Altnet ISP
Rural England Full-Fibre (Oxfordshire, Gloucester…
Giganet Normal
Full-Fibre Altnet ISP
Hampshire, Dorset, Sussex & Wiltshire Full-Fibre …
Glide Normal
Full-Fibre Altnet ISP
UK Student & Build-to-Rent Fibre Networks
GoFibre Normal
Full-Fibre Altnet ISP
Scotland & Northern England Full-Fibre
Grain Connect Normal
Full-Fibre Altnet ISP
Northern England, Midlands & Scotland Full-Fibre
IDNet Normal
Full-Fibre Altnet ISP
UK-wide Business & Premium Residential Fibre
John Lewis Broadband Normal
Major UK Broadband ISP
UK-wide Broadband (Plusnet Platform)
Jurassic Fibre Normal
Full-Fibre Altnet ISP
Devon, Somerset & Dorset Full-Fibre (Cuckoo)
KCOM Normal
Full-Fibre Altnet ISP
Hull & East Yorkshire Lightstream Fibre
Lightspeed Broadband Normal
Full-Fibre Altnet ISP
East of England (Lincolnshire, Norfolk, Suffolk, …
Lit Fibre Normal
Full-Fibre Altnet ISP
Midlands, East & South West UK Towns (CityFibre)
Netomnia Normal
Full-Fibre Altnet ISP
UK Wholesale Full-Fibre Altnet Infrastructure
NOW Broadband Normal
Major UK Broadband ISP
UK-wide Sky-backed Broadband
Ogi Normal
Full-Fibre Altnet ISP
South Wales Full-Fibre Altnet
Quickline Normal
Full-Fibre Altnet ISP
Yorkshire & Lincolnshire Rural Full-Fibre & FWA
SeeTheLight Normal
Full-Fibre Altnet ISP
New-build UK Fibre Communities
Swish Fibre Normal
Full-Fibre Altnet ISP
Home Counties & South East Full-Fibre (Cuckoo)
Toob Normal
Full-Fibre Altnet ISP
Southampton, Portsmouth, Surrey, Hampshire & Suss…
Trooli Normal
Full-Fibre Altnet ISP
Kent, Sussex, Berkshire, East Anglia & Scotland
Truespeed Normal
Full-Fibre Altnet ISP
South West England (Bath, Wells, Bristol, Somerse…
Vfast Internet Normal
Full-Fibre Altnet ISP
Kent & South East Full-Fibre & Wireless
Wessex Internet Normal
Full-Fibre Altnet ISP
Dorset, Somerset, Wiltshire & Hampshire Rural Fib…
Wildanet Normal
Full-Fibre Altnet ISP
Cornwall & Devon Full-Fibre Altnet
Zzoomm Normal
Full-Fibre Altnet ISP
Oxfordshire, Berkshire, Cheshire, Yorkshire & Her…

Browse Broadband & Fibre Outages by UK Nation & Region

England ENG • Live Map Scotland SCT • Live Map Wales WLS • Live Map Northern Ireland NIR • Live Map South East England SE • Live Map London LON • Live Map North West England NW • Live Map East of England EE • Live Map West Midlands WM • Live Map South West England SW • Live Map Yorkshire and the Humber YH • Live Map East Midlands EM • Live Map North East England NE • Live Map

Openreach, Virgin Media, CityFibre & UK Full-Fibre Altnets

UK fixed broadband runs across several overlapping wholesale physical infrastructures. Openreach carries full-fibre (FTTP) and FTTC copper/fibre traffic for BT, Sky, TalkTalk, Plusnet, EE, Vodafone and Zen Internet; Virgin Media O2 / Nexfibre runs independent coaxial DOCSIS and XGS-PON networks; CityFibre wholesales FTTP across more than 285 towns and cities for Vodafone, TalkTalk, Zen and IDNet; while rapid regional altnet builders — including Hyperoptic, Community Fibre, YouFibre, Gigaclear, Brsk, Fibrus, Trooli, Toob and Hull’s KCOM — operate dedicated optical infrastructure.

Diagnosing Street Fibre Outages vs Internal Wi-Fi Faults

  • Check the Optical Network Terminal (ONT) LEDs: On FTTP lines, a steady green PON indicator confirms optical sync to the local exchange, while a flashing red LOS (Loss of Signal) warning points to an external broken fibre splice, cabinet fault or street duct issue.
  • Distinguish wholesale vs ISP core outages: If neighbours on Sky, TalkTalk and BT in the same outward postcode all lose sync simultaneously, an Openreach exchange or regional duct fault is likely; if only one ISP drops while BGP telemetry shows packet loss on their ASNs, the issue sits inside the ISP’s core routing.
  • Ofcom Automatic Compensation Scheme: Customers of participating UK ISPs (BT, EE, Plusnet, Sky, Now, TalkTalk, Virgin Media, Vodafone, Utility Warehouse, Zen, Hyperoptic) receive £9.98 per calendar day if a total loss of fixed broadband service is not resolved after two full working days following report.

UK Postcode Granularity & Consumer Remedies

Documenting Broadband Faults for Ofcom Automatic Compensation: Record the timestamp your router loses PPPoE/DHCP sync or the ONT displays a red LOS light, log your ISP fault ticket number, and run an Ethernet test once service flickers back. Qualifying signatories under the Ofcom Automatic Compensation Scheme automatically credit £9.98 per day when total loss persists beyond two full working days from notification.

Use UKOutage tools alongside live feeds: check your operator with Who Is My DNO?, verify mobile host networks on Which Network?, run our UK Speed Test, or calculate statutory claims using the Ofgem Power Cut Calculator and Ofcom Broadband Calculator.