Who is handling incident #831 in Edinburgh?

SSEN (Scottish Hydro - SHEPD) is responsible for this power incident near UK postcode district EH1. Emergency power line: 105; gas smell emergency: 0800 111 999.

Could affected households qualify for UK outage compensation?

Under Ofgem Guaranteed Standards, unplanned normal-weather electricity cuts over 12 hours qualify for £95 (+£40 per additional 6h). Broadband customers on participating Ofcom scheme ISPs qualify for £9.98/day after two full working days.

Investigating Met Office Warning EH1

SSEN (Scottish Hydro - SHEPD) — Edinburgh Power Cut (EH1)

Yellow warning of ice affecting Dumfries, Galloway, Lothian & Borders

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Incident Telemetry Summary

Operator

SSEN (Scottish Hydro - SHEPD)

Properties / Service Impact

Met Office Warning

Detected / Start Time

15 Nov 2026 at 10:47 am GMT

Estimated Restoration (ETR)

16 Nov 2026 at 6:32 am GMT

Reported Cause / Type

Met Office Severe Weather Warning: Yellow warning of ice affecting Dumfries, Galloway, Lothian & Borders

Telemetry Source

met office

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